Shipping and Handling

How do I track my order?

You'll receive a dispatch confirmation email from us once your order is on its way, including the expected delivery date.

My Order has not arrived yet?

If your order has not arrived by the estimated delivery date, we're here to help. Before getting in contact with us, please try the following:-
  • Signing into My Account to check we have the correct delivery address for your order and your contact details are up to date. (If applicable)
  • Checking if you have a text message, email or attempted delivery card from one of our carriers. Your parcel may be awaiting collection at a local Post Office or delivery depot, or you may need to arrange redelivery.
  • If you still can't find your parcel, please email us on quoting your order number and we'll reply within one working day and do our best to locate your parcel straightaway.

    Privacy Statement collects client information to make your online shopping experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

    Security Statement

    We At Rudri believes in providing a safe and secure shopping experience for all clients with stringent and ffective security measures on It is Rudri's policy to never send / share private information, such as your credit card number, via e-mail. In fact, Rudri recommends that you adopt this practice in all your Internet activities. Rudri can only accept orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example version 3.02 or higher of Internet Explorer.

    Web Site Use Policy

    Use of constitutes acceptance of the following:

    Unless otherwise indicated, and its contents (including, but not limited to, all text, photographs, images, video and audio) are the exclusive property of Rudri and are protected by copyright, trademark, trade dress and other laws. All materials (including, without limitation, all text, photographs, images, video and audio "Our Materials") on this Web Site are provided by Rudri as a service to its customers and may be used for personal informational purposes only. You are prohibited from posting or transmitting to or from any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

    Communication & Marketing

    If you have made a purchase from our store or online we may occasionally update you on our latest products, news and special offers via e-mail or post. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Rudri. All members have the option to opt-out of receiving marketing communications from us and/or any selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by ticking "do not wish to subscribe" while signing up or by clicking on the "unsubscribe" link in any email communications which we may send you.


    A cookie is a small text file that is saved to your computer or mobile device and retrieved from it during subsequent visits. Rudri uses cookies to enhance and simplify your visit.

    We are committed to providing you with an Internet experience that respects and protects your personal privacy and choices. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Rudri by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. Once you clear the cookies the information may not be saved thus you may have to refill in the details while logging in.

    Ownership of rights

    All rights, including copyrights at Rudri remain with Vibhutee Designer Ensembles Pvt Ltd and its subsidiaries. Any use of this website or its contents, including copying or storing it in whole or part, for your own personal, commercial and non-commercial use is prohibited without the permission of Vibhutee Designer Ensembles private limited